Your Customers Are Messaging You Right Now.
Is Anyone Fast Enough to Answer?
WhatsApp, Messenger, Instagram, and TikTok messages arrive faster than any team can track by hand — and every conversation that waits too long is a customer who buys from whoever answers first. Medians unifies every channel, extracts leads with AI, and replies for you around the clock.
Free forever for 1 Facebook Page + 1 WordPress site
The Same Six Problems Are Quietly Costing You Customers
If any of these feel true today, your business is bleeding revenue you cannot see on a spreadsheet.
Messages Scattered Across Four Apps
WhatsApp, Messenger, Instagram, and TikTok each live in their own app, so agents jump between logins and inevitably miss messages on the channel they check less.
Replies Take Hours, Not Minutes
A lead messages at 11am and gets an answer at 4pm — by then they have already asked three competitors the same question.
Leads Get Lost in the Scroll
Someone manually copies names and numbers from chats into a spreadsheet, and it is only a matter of time before entries are missed, duplicated, or typed wrong.
No Visibility Into What Is Working
You cannot see which agent is overloaded, which ad is actually starting conversations, or which campaign is quietly wasting your budget.
Staff Burns Out on the Same Questions
“What are your hours?” “Do you deliver to Alexandria?” — the same five questions, asked hundreds of times, by real people who could be closing sales instead.
Nights, Weekends, and Holidays Go Unanswered
No one is on shift at 2am, but customers do not stop messaging — and by morning, most of them have already bought from someone who answered.
Here Is What You Keep Losing Every Single Day
None of this shows up as a single line item — it just quietly shrinks next month's revenue.
Leads That Never Convert
Every message left unanswered too long is a customer who found the same product or service somewhere else — and will not message you again.
Ad Budget Spent on Nothing
You are paying Meta and TikTok for clicks and DMs your team cannot keep up with, so a growing share of that spend closes zero sales.
A Team Running on Guesswork
Without performance data, agents get blamed or praised based on impressions, not facts — and the real bottleneck stays hidden.
Half Your Selling Hours Are Unstaffed
Nights, Fridays, and holidays are unattended, so a real slice of demand simply expires before anyone sees the message.
Nine tools, one Check them
Click through the real screens your team will use every day — pick a category, or jump straight to a tool.
Team Performance
Analytics & Reporting
See exactly how your team is handling the inbox — who is carrying the load, who is free, and where leads are piling up — without asking anyone for a status update.
- Conversation-share breakdown by agent, visualized as a donut
- Messages-sent leaderboard so you can spot overloaded teammates
- Works the same whether your team handles sales, support, or patient intake
Ads Performance
Analytics & Reporting
Connect your Meta ad account and see, campaign by campaign, which ads actually start conversations — not just which ones got clicks.
- Top-performing ads ranked by conversations and leads generated
- Live status breakdown across active, paused, and other ads
- Outgoing vs. incoming message volume generated directly from ad traffic
Message Delivery
Analytics & Reporting
Every message is tracked through its full lifecycle, so you know the difference between a message that was sent and one that was actually read.
- Full delivery funnel from sent through delivered to read
- Daily volume pattern across the week, so you can staff up for your busiest day
- Failed-message count flagged immediately so nothing quietly disappears
Response Time SLA
Analytics & Reporting
Know exactly how fast your team replies — not as an average that hides the slow ones, but as a real distribution across five speed bands.
- Five response-speed bands, from under 5 minutes to over an hour
- A standing alert listing every conversation still waiting on a reply
- Set a team SLA, then actually see whether it is being met
AI Conversation Analyzer
AI-Powered Tools
Pick an AI provider, pick a model, and point it at a conversation — the AI reads it and hands you back a clear, structured summary instead of you scrolling through hundreds of messages.
- Summarize an entire conversation thread in seconds
- Analyze one message, a hand-picked set, or the whole history
- Switch providers per task to balance cost against quality
AI Lead Extractor
AI-Powered Tools
Turn months of raw chat history into a clean, structured lead list — phone numbers validated, locations detected, and each lead given a confidence score.
- Extracts leads directly from Facebook conversations, search results, or pasted text
- Local phone-number validation and automatic location detection
- Filter to unread messages only, or auto-save every result straight to your database
Knowledge Base Training
Setup & Automation
Feed the bot your real business knowledge — past conversations, FAQs, product sheets — and it answers from that data instead of guessing.
- Import full Messenger and WhatsApp history in a single click
- Update embeddings as new data arrives, or force a complete rebuild
- Export your training data any time, for review or backup
Message Templates
Setup & Automation
Write a reply once, insert variables like the customer's name, and reuse it across every conversation on the matching Facebook page — no copy-pasting.
- Insert dynamic variables such as the customer's name automatically
- Organize templates by category and by Facebook page
- Draft, review, then publish — nothing goes out half-written
No-Code Bot Builder
Setup & Automation
Launch a new AI bot without writing a line of code — name it, give it a personality, choose its channels, and review everything before it goes live.
- Name your bot and describe its personality in plain language
- Choose its channels and review the full setup before publishing
- Switch a bot to Inactive any time without losing its configuration
One Dashboard That Closes Every Gap,
Channel by Channel
Every problem above maps to a tool below — built to target and convert audiences in Egypt and the Middle East, on the channels they already use.
Unified Omnichannel Inbox
WhatsApp, Messenger, and Instagram in one inbox, with per-agent performance and conversation-share tracking built in — no more missed channels.
Ads Performance Analytics
See clicks, impressions, conversions, and which campaigns are actually starting conversations — so wasted ad spend gets caught early.
Delivery & Engagement Tracking
Sent, delivered, read, and failed — tracked for every message, with daily volume patterns across the week for real visibility.
Response-Time SLA Alerts
Five response-speed bands and a live list of conversations still waiting for a reply, so a lead never goes cold unnoticed.
AI Conversation Analyzer
GPT-4 and DeepSeek-powered summaries of any conversation — one message, several, or the entire thread — in seconds, not hours.
AI Lead Extractor
Pull structured, validated leads out of up to 1,000 conversations per run, tuned for Egyptian and Libyan phone formats — no more manual copy-paste.
RAG Knowledge Base
Import your real conversations and documents so the bot answers the same five questions instantly, from your business data — never a guess.
Reusable Message Templates
Build a reply once with dynamic variables, organize it by page and category, then reuse it everywhere your team replies.
No-Code AI Bot Builder
A four-step wizard — Identity, AI Settings, Channels, Review — to launch a bot that covers nights, weekends, and holidays for you.
The right tool for your growth
E-commerce Brands
Recover abandoned carts via WhatsApp, answer product questions instantly with the RAG-trained bot, and let the AI extract leads from DM floods during flash sales.
- WhatsApp cart-recovery templates
- Instant, source-grounded product Q&A
- AI lead extraction from IG & TikTok DMs
Marketing Agencies
Manage every client page from one dashboard, track ad performance and team output per account, and reuse templates across brands.
- Multi-page, multi-client management
- Per-agent performance reporting
- Shared template library across accounts
Clinics & Healthcare
Track incoming patient requests, auto-assign them to available staff, and let the bot answer hours, pricing, and availability questions around the clock.
- Patient-request tracking & lead assignment
- 24/7 answers on hours, pricing & availability
- Response-time SLA so no inquiry waits too long
Support Teams
Deflect routine tickets with a knowledge-base-trained bot, and route anything complex straight to a human in the unified inbox.
- AI resolution backed by your own documentation
- Seamless, thread-level human handoff
- Full delivery and read-rate visibility
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