Turn Audio & Video
Into Actionable Insight
We build custom AI transcription & analysis pipelines that convert your meetings, calls, interviews, and media files into accurate text — then automatically surface summaries, sentiment, key topics, and structured reports.
From raw media to structured intelligence
A battle-tested three-stage pipeline that handles ingestion, transcription, and deep AI analysis — fully automated and customisable.
Any media file, any source — ingested in seconds
Drop in MP3, MP4, WAV, M4A, OGG, FLAC, WebM, MKV, or any mainstream audio/video format. Connect live pipelines via S3 buckets, Google Drive, Dropbox, Zoom cloud recordings, or a REST upload endpoint. Our ingestion layer handles deduplication, format normalization, and chunking automatically.
- Batch upload or real-time streaming ingestion
- Automatic noise reduction & audio enhancement pre-processing
- Encrypted at rest and in transit — your data stays private
Word-level accuracy with per-speaker attribution
Our models — powered by Whisper Large v3, AssemblyAI, and Deepgram under the hood — produce verbatim transcripts with timestamps accurate to the word. Speaker diarization separates every participant automatically, even in multi-speaker call recordings.
- Word-level timestamps & confidence scores
- Speaker diarization — up to 20 speakers per file
- Custom vocabulary & domain-specific terminology support
- Auto-punctuation, paragraph formatting & filler word filtering
AI-generated reports your team will actually use
Once transcribed, a large language model passes over the full text to extract summaries, action items, key topics, sentiment trends, named entities, and custom insights defined by your business rules. Reports are delivered as JSON, PDF, DOCX, or pushed to your CRM.
- Executive summary with configurable length & detail level
- Automatic action item & decision extraction
- Per-speaker sentiment & engagement scoring
- Push to Salesforce, HubSpot, Notion, Slack, or Webhook
- VP Sales → Assign 2 additional CSMs to SMB cohort This Week
- CTO → Ship onboarding redesign sprint End of Month
- CFO → Share full margin breakdown with board Async
• AI Pipeline
Transcription is just the start —
we extract every signal
Every system is purpose-built for your media type, industry vocabulary, and downstream workflows.
Multi-Speaker Diarization
Accurately separates up to 20 distinct speakers in a single recording — ideal for panel discussions, multi-party calls, and interviews. Each speaker's lines are labelled and time-stamped.
Sentiment & Emotion Analysis
Track positivity, frustration, excitement, and neutrality across the full transcript — per speaker and per time segment. Invaluable for sales call coaching, support QA, and focus groups.
Action Items & Decisions
AI automatically extracts every commitment, task, and decision made during the conversation — tagged by owner, deadline, and priority — and syncs directly to your project management tool.
Multilingual Transcription
Transcribe in 50+ languages and optionally translate to English (or any target language) in the same pipeline. Handles code-switching — conversations that mix two languages — with remarkable accuracy.
Topic & Keyword Extraction
Surfaces the top themes, entities, and named concepts from any recording. Trend analysis across batches of files reveals what topics are gaining traction over time in your calls or content library.
Custom Report Templates
Define report schemas for your exact use case — sales call scorecards, legal deposition summaries, medical consultation notes, podcast show notes — and output them in your preferred format and brand.
Built for every team that runs on conversations
Sales & Revenue Teams
Auto-score every sales call against your talk-track, surface objections, measure talk-to-listen ratio, and push deal intelligence directly to Salesforce or HubSpot.
- Call scoring & coaching reports
- Objection & competitor mention tracking
- CRM auto-update after every call
HR & Recruitment
Transcribe every interview, extract structured competency responses, flag potential bias in interviewer language, and generate standardised evaluation summaries for hiring managers.
- Structured interview summaries
- Competency scoring by framework
- Bias detection flags for DEI compliance
Media & Journalism
Turn hours of interview footage into clean, searchable transcripts in minutes. Extract pull quotes, generate show notes, build searchable archives, and auto-produce subtitle files in any format.
- SRT / VTT subtitle generation
- Podcast show notes & chapters
- Searchable multimedia archive
Healthcare & Telemedicine
Clinical-grade transcription of patient consultations with medical terminology recognition, SOAP note generation, and on-premise deployment options for full HIPAA compliance.
- SOAP / clinical note generation
- Medical vocabulary & ICD-10 tagging
- On-premise / air-gapped deployment
Legal & Compliance
Verbatim deposition and hearing transcription with legal citation formatting, evidence tagging, and secure chain-of-custody. Compliance teams can monitor recorded calls for regulatory breach patterns at scale.
- Verbatim deposition transcripts
- Compliance monitoring at scale
- Secure audit trail & chain of custody
Education & E-Learning
Convert lecture recordings and webinars into searchable transcripts, auto-generate structured study notes and quiz questions, and create accessibility-compliant subtitles for your entire content library.
- Lecture notes & study guide generation
- Auto-generated quiz questions
- Accessibility subtitles (WCAG 2.1 AA)
If it has a voice track, we can transcribe it
Audio Formats
Video Formats
Live & Streaming Sources
Built on the best-in-class stack
We select and combine the right technologies for your accuracy, speed, privacy, and cost requirements.
Ready to unlock the intelligence
hidden in your audio & video?
Tell us about your media sources and analysis goals. We'll scope a solution and have a working prototype in your hands within two weeks.